ADVENTURE AWAITS, FRIEND!
Ready to connect and chat about your next creative quest?
Ready to connect and chat about your next creative quest?
Great question! I’ve been honoured to work alongside creative business since 2012 and have been a designer for 10 years. My experience is well-rounded having worked in a corporate studio as well as for myself and my expertise in design, marketing and business allows me to offer a multi-faceted service.
Yes, I have established working office hours Monday through to Thursday between the hours of 9am and 5pm Australian Eastern Standard Time (AEST). Please note, I am located in Queensland and during the summer my time zone remains (AEST) and does not changes to AEDT (Australian Eastern Daylight Time). I prefer to schedule phone calls and Skype meetings but I graciously accept emails anytime and my response time is generally within 24-48 hours. I do my best to respond to phone calls and emails promptly.
Definitely not! If you’d like information about a service you cannot see here then be sure to fill out the form on this page, providing some extra detail about what you are after. If I am not the right fit I will happily recommend someone from my creative network.
Because Branding and Design are an investment for your business I have created a pricing and packaging structure that gives you a range of options. Download my current Services Menu here and take a peak into what working with me will be like. It includes all the info you need regarding pricing.
A deposit of 50% is required prior to starting your project. The remaining balance will be made via bank deposit or PayPal (plus a PayPal fee).
Branding only projects are due in two parts, a deposit of 50% is required prior to starting your project and the second half is due upon project completion via bank deposit or PayPal (plus a PayPal fee). I offer extended payment plans for larger branding packages with the opportunity to split payments into three or four parts. Final artwork/files are only provided once full payment has been received.
Web Design & Development
Web Design projects are due in two parts, a deposit of 50% plus upfront items (plugins etc) is required prior to starting your project. The remaining balance is due upon project completion and prior to your website launch, this can be paid via bank deposit or PayPal (plus a PayPal fee).
Graphic Design projects $200 and under require full payment upfront prior to commencing the project. Those valued at over $200 are due in two parts, a deposit of 50% is required prior to starting your project and the second half is due upon project completion via bank deposit or PayPal (plus a PayPal fee). Final artwork is only provided once full payment has been received.
All printing will require full payment up front before I can place the order with suppliers.
Need some more info? EXPLORE THE PACKAGES
Please keep in mind that all deposits are non-refundable as it is a way of securing your spot in the design queue. Bookings are often made months in advance and through my strict scheduling I ensure all of my clients projects are given the time their project deserves. The non-refundable deposit acts as compensation if you leave an empty spot within the schedule.
Design & Branding
Each project is different and I work in a collaborative way so your availability is key as well as mine. Once you decide you’d like to work together I’ll send you your project timeline so you know when you can expect to hear from me and when I hope to hear from you. There are factors that can slow a project down such as feedback and payment issues but I will do my best to help you achieve your desired deadline. Have a specific deadline in mind? Let me know at the beginning of the process I’ll let you know if it is achievable, I offer a rush design service for a fee so be sure to ask if you think it’s something you might need.
Web Design & Development
I work with a web development team and at the start of a project we will provide a project timeline for you. Designing and developing a website isn’t a small job but if you have a launch date in mind please be sure to let us know at the beginning. A big factor that can slow web projects down is content, having your copy and images ready prior to the project start date will keep us on track for an efficient delivery.
When we start working together we wil chat via Skype (if this is included in the package you choose). After our first catch-up online most of our communication will be via email as I find this the best way to work. You might like to schedule a time to chat throughout the process which is fine.
Of course! If you’ve downloaded my services menu, are happy with my pricing and love the look of my work then feel free to send me an email to arrange a time to have a quick chat. Please know that while I’m so excited to talk, I can’t dig too much into nitty-gritty out of respect for my existing clients but I am thrilled to connect and get to know one another a bit more and I plan on being as helpful as I can during our call!
All final files are supplied via Dropbox
Your logos will be supplied in vector format (eps) and high res web format (jpg and png). Marketing material such as business cards, branding guidelines etc will be supplied as a high res PDFs (print ready with bleed and crop marks if required). Social media graphics will be provided as a jpg and templates can be supplied in eps (for Adobe Illustrator) or shared to Canva files (if you request them to be created for that platform). Digital Letterheads can be supplied in Word if requested. Fonts will be supplied if they are a part of your package.
Print ready items will be provided as high res PDFs (with bleed and crop marks if required) while online items such as eBooks and catalogues can be supplied in both high and low res PDFs.
For web design only projects artwork will be supplied as layered eps files (Adobe Illustrator) ready for development with links and fonts included.
Clients must set up hosting for self hosted WordPress prior to project start. If you’d like hosting arranged for you my web developers and I can build it into your package, just ask. Need advice on what provider to go with? We highly recommend Crucial web hosting, visit their website here https://www.crucial.com.au/
If you are looking to create a Squarespace or Showit website please reach out to discuss the best subscription for your needs.
Please remember that hosting issues or downtime are not my responsibility. My Web Packages do not include future WordPress issues like updating software and plugins but if you would like to talk about a maintenance and hosting plan with my web developers then I’d be happy to provide more information. Costs are provided upon request.
Absolutely! My team and I love working with startups! Getting your branding right at the beginning is such an important foundation for business. I am thrilled you are considering with me (and my team) on your new venture.
Cue the music and start your happy dance! Kidding, first you should reach out via email and let me know you’d like to commence. I’ll fill you in on details like my current schedule and how everything will work. Can’t wait to hear from you!
Maybe you’ve tried DIYing but weren’t happy with the results you were able to achieve. Or maybe you’ve worked with somebody else in the past, but it hasn’t felt quite right. In either case, you’ve felt more stressed than successful, and now you’re searching for a way to amplify your results … without accelerating your grey hair growth.
My entire design process is focused on you. I’ll be by your side every single step of the way, putting my heart and soul into lightening your load and taking the pressure off with creative visual solutions you and your customers will love.
Despite the plethora of Pinterest boards you’ve created (and the insane amount of Instagram scrolling you’ve done!), you feel overwhelmed and conflicted by all of the choices available. Especially when you think about making the right choice for your business and brand.
I believe your business is unique and deserves a one-of-a-kind brand and web design. Beyond fonts and colours, I’ll help you explore your business in a whole new way through my signature brand discovery process.
You’re here to give purpose to your passion … and make a profit while you’re at it! But you feel like your website, visual brand and logo are letting you down. Big time. You cringe when you hand over your website deets and try to rely on hustling hard to make up for what your brand lacks.
It’s time to shelve the shame and up your brand game! I’m here to make the journey from connection to conversion a love-filled adventure your dream customers will want to take again and again.